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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia C

Patricia C

September 30, 2024

5  out of  5
rating by Patricia C
"My policy from progressive insurance had me stressing…$377 for Texas approved “full coverage” I needed a change. Got on the phone with Laura and she helped me get a better quote! 1/2 of what I was paying for Progressive Insurance!!! It literally took minutes to get completed, all from the comfort of my couch!! Give them a call and ask for Laura!!"
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Cheyenne Welch

September 27, 2024

5  out of  5
rating by Cheyenne Welch
"Laura was so kind and pleasant over the phone. She made sure to answer all my questions and was able to get me a better rate than what I was at. I've been w/ my other insurance company for a few years now and the price just kept going up with every renewal. Laura was able to get my insurance by $60 cheaper than my current carrier while receiving the same coverages. Thank you for the great service, Laura!!"
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Donovan Hughes

September 26, 2024

5  out of  5
rating by Donovan Hughes
"Very helpful and nice!!"
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Lorileah Perez

September 6, 2024

5  out of  5
rating by Lorileah Perez
"Kesha has been so helpful and knowledgeable about every question I have. She’s helped by breaking every change down and giving me the purpose for each change. Thank you Kesha for going above and beyond for me."
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Silvia Rodriguez

August 30, 2024

5  out of  5
rating by Silvia Rodriguez
"Thank you so much Roseann for all your help and support through the process of getting my new vehicle insured. You were awesome!!!😎"
We responded:
"Dear Silvia, Thank you for taking the time to leave such a kind review! We're thrilled to hear that Roseann provided you with excellent assistance and support during the process of insuring your new vehicle. We'll be sure to pass along your appreciation to her. At Patric Luera State Farm, we strive to provide exceptional customer service, and it's always a pleasure to know that our efforts are recognized. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing Patric Luera State Farm, and for your wonderful feedback. Best regards, Patric"
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James Gutierrez

July 2, 2024

5  out of  5
rating by James Gutierrez
"Great customer service and very knowledgeable and answers all my questions and took care of my policy needs. Highly recommend to friends and family,"
We responded:
"We're thrilled to hear about your positive experience with us. We appreciate your recommendation to friends and family."
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David Trevino

July 1, 2024

5  out of  5
rating by David Trevino
"Very nice knowledgeable professional agents. That will answer and help you with anything."
We responded:
"Thank you for your kind words, David! We strive to provide excellent service and are always here to assist with any insurance needs you may have. We appreciate your feedback!"
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Nichol E

June 28, 2024

5  out of  5
rating by Nichol E
"The Portland Tx office staff are always helpful and friendly. They understand that dealing with insurance can be frustrating and they make everything a easy as possible."
We responded:
"Thank you for your kind words, Nichol! We strive to provide a seamless and pleasant experience for our clients. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
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Dora Rivera

June 28, 2024

5  out of  5
rating by Dora Rivera
"Buen servicio al cliente!"
We responded:
"Thank you!"
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Ana Garza

June 28, 2024

5  out of  5
rating by Ana Garza
"Our Agent is Laura and she is very helpful & kind."
We responded:
"Thank you for your kind words about Laura! We are thrilled to hear that she provided you with helpful and kind service."
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Marcus Nanez

June 27, 2024

5  out of  5
rating by Marcus Nanez
"Always very professional and respectful! Very responsive and ready to answer any questions!"
We responded:
"Thank you for your kind words, Marcus! We strive to provide excellent service and are always here to help with any questions you may have. We appreciate your feedback and look forward to assisting you in the future."
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Melinda Trevino

June 26, 2024

5  out of  5
rating by Melinda Trevino
"Great customer service! Questions always answered in a timely manner."
We responded:
"Thank you for your kind words, Melinda! We strive to provide excellent customer service and are glad to hear that your questions are always answered promptly. We appreciate your feedback and look forward to assisting you further."
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Doug Hayek

June 25, 2024

5  out of  5
rating by Doug Hayek
"Patric and Kesha always are there to help with all my wife and my needs. I would definitely recommend Patric Luera State Farm."
We responded:
"Thank you for the kind words, Doug! We are thrilled to hear that Patric and Kesha have been able to assist you with your insurance needs. We appreciate your recommendation and look forward to continuing to serve you."
Profile photo of Shahnaz Panjwani

Shahnaz Panjwani

June 25, 2024

5  out of  5
rating by Shahnaz Panjwani
"The Person who helped me was MALLY HERNANDEZ, really nice person and very helpful too, Thank you Mally for all your help, stay blessed 🙏"
We responded:
"Thank you for sharing your positive experience with Mally! We are delighted to hear that she provided excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Virginia Ramos

June 25, 2024

5  out of  5
rating by Virginia Ramos
"The staff here is amazing I’m so very pleased with my coverage."
We responded:
"Thank you for your kind words, Virginia! We are thrilled to hear that you are pleased with your coverage. Our team is dedicated to providing excellent service to all our customers."
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Sc Da

June 24, 2024

5  out of  5
rating by Sc Da
"I can’t say enough great things about Patric and his team- no matter what I ask or when I ask for it- they are on it!! Emails, phone calls, texts, quotes, prices, payments- anything! I think they only other things I could ask for is free insurance 😂😂 Wait actually, they got me that, too! In getting a life insurance policy, it gave me enough of a discount on my car insurance that the policy was basically free! 🤣🤣🤣 Thanks, Patric & team!!"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We're always here to help with all your insurance needs. Thank you for choosing us!"
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mickala canales

June 24, 2024

5  out of  5
rating by mickala canales
"Laura Canales gave a quote and provided excellent customer service !!!"
We responded:
"Thank you for taking the time to leave us a review. We appreciate you!"
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Jeffrey Michael

June 19, 2024

5  out of  5
rating by Jeffrey Michael
"Very friendly and very easy process to get the policy you need."
We responded:
"Thank you for your kind words, Jeffrey! We strive to make the insurance process as smooth as possible for our customers."
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Adesola Kuyoro

January 26, 2024

5  out of  5
rating by Adesola Kuyoro
"Excellent service! Patric is a great agent and you can tell he really cares about his customers."
We responded:
"Thank you for your kind words! Thank you for choosing our agency for your insurance needs."
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Edgar Moran

December 21, 2023

5  out of  5
rating by Edgar Moran
"I spoke with Patrick personally about a question on my policy and was very helpful and friendly definitely recommend 👌"
We responded:
"Thank you for the review, Edgar!"
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Chris Hassett

November 1, 2023

5  out of  5
rating by Chris Hassett
"Nallely H. From this agency was super helpful getting me set up with the policy that I needed for my situation. She followed up afterwards and even sent additional info on other policies for me to consider. Thank you"
We responded:
"Thank you so much for the review, Chris!"
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Roxanna Whitley

July 27, 2023

5  out of  5
rating by Roxanna Whitley
"I was very surprised and pleased with the efficiency that Mr. Luera handled my claim for having my disabled car towed for repairs. The process was completed in one day. I am very glad that Mr. Luera is my insurance agent."
We responded:
"Roxanna, thank you so much for trusting our agency with your insurance needs. "
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Hope Jochetz

June 30, 2023

5  out of  5
rating by Hope Jochetz
"They were nice, helpful and professional. All my questions and concerns were answered. They do care about their customers."
We responded:
"Hope thank you so much for the review!"
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Dale Conaway

December 1, 2022

5  out of  5
rating by Dale Conaway
"Patric is an absolute professional and runs an exceptional business in Portland and donates a tremendous amount of his personal time serving the community of Portland. Thank you sir for all that you do!"
We responded:
"Thank you so much for the kind review, Dale! We are extremely appreciative! "
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Jamie Hartley

December 1, 2022

5  out of  5
rating by Jamie Hartley
"Patric and John are involved in so many different community events and always answer the phone!!"
We responded:
"Jamie, thank you so much for the wonderful review!"