Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rita Carrasco

Rita Carrasco

March 13, 2025

5  out of  5
rating by Rita Carrasco
"They are very helpful! Thank you Kesha!"
Profile photo of Zoe's Mommy Guzman

Zoe's Mommy Guzman

March 4, 2025

5  out of  5
rating by Zoe's Mommy Guzman
"My dad has been in with State Farm Insurance since 2005 where it used to be by the DQ and right across a pawn shop. When I was little I used to go with my mom and dad inside to grab a piece of candy. I highly recommended to join their service."
Profile photo of Mel S

Mel S

February 14, 2025

5  out of  5
rating by Mel S
"They're always helpful, and take care of my requests , very polite, no problems."
Profile photo of Randy Martin

Randy Martin

February 14, 2025

5  out of  5
rating by Randy Martin
"Good"
Profile photo of Patrick Tighe

Patrick Tighe

February 10, 2025

5  out of  5
rating by Patrick Tighe
"Very friendly and helpful staff, very knowledgeable about their business and levels of coverage available."
Profile photo of Ida Rodriguez

Ida Rodriguez

February 7, 2025

5  out of  5
rating by Ida Rodriguez
"Customer service is awesome at this location. Kesha is always helpful with all my insurance needs if she doesn’t have an answer for me right away she always gets back with me. I currently live in San Antonio and thought about moving my insurance needs locally, but I would be losing out on great customer service. So with that said Patric Luera’s office will be my choice for my insurance needs."
We responded:
"Thank you so much, Ida Rodriguez, for your fantastic 5-star review! We are thrilled to hear about your positive experience with our customer service. Kesha and our entire team are dedicated to providing the best support possible, and it’s wonderful to know that she has been so helpful with all your insurance needs. We truly appreciate your loyalty, especially considering you live in San Antonio. Your kind words about our service mean a lot to us and reaffirm our commitment to putting our customers first. We’re honored to continue being your choice for insurance, and we’re here to assist you with anything you need. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. Thank you again for your support and for sharing your experience!"
Profile photo of Dawn Hosack

Dawn Hosack

February 5, 2025

5  out of  5
rating by Dawn Hosack
"State Farm always calls to assist me in getting the best deals possible. They are friendly, courteous, and are quick to act should I need to file a claim."
We responded:
"Thank you, Dawn Hosack, for your wonderful 5-star review! We’re delighted to hear that you’ve had such a positive experience with our team. Providing our clients with the best deals and exceptional service is our top priority, and it’s great to know that we’ve been able to meet your expectations. We pride ourselves on being friendly, courteous, and responsive, especially when it comes to assisting with claims. Your feedback means a lot to us and helps us continue to strive for excellence. Thank you for choosing Patric Luera State Farm. If you ever need any further assistance or have any questions, please don’t hesitate to reach out. We’re here to help!"
Profile photo of Bernard Rowan

Bernard Rowan

February 4, 2025

5  out of  5
rating by Bernard Rowan
"In this crazy busy world, it's so easy for people to tell the bad or state negative comments. Well I'm VERY pleased to state good, positive statements. The Patric Luera State Farm office is simply the Best in the coastal bend area. Ms. Keisha and the rest of the office staff goes beyond the call to answer every question and address every issue of concern. They simply do business like business used to be done. And that's putting the customer first always. Great Job and I planned on continuing my business relationship with you for as Long as possible! And yes, I tell my friends and family about your agency whenever they're shopping for a Great insurance agency! Derrick Bernard Rowan"
We responded:
"Thank you so much, Derrick, for your incredibly kind and detailed review! We are thrilled to hear that you had such a positive experience with our office. Ms. Kesha and the rest of our team strive to go above and beyond for our clients, and it’s wonderful to know that their efforts are appreciated. In today’s fast-paced world, we believe in providing service that puts the customer first, just like it should be. Your words truly motivate us to keep up the good work. We’re honored to have your continued business and are grateful for your recommendations to your friends and family. Thank you again for your support and for sharing your positive experience. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you for many years to come!"
Profile photo of Kimberly Ramirez

Kimberly Ramirez

January 31, 2025

5  out of  5
rating by Kimberly Ramirez
"Woman who answered the phone was friendly and very helpful."
We responded:
"Thank you, Kimberly Ramirez, for the 5-star review! We’re delighted to hear that you had a positive experience with our team. Our goal is to provide friendly and helpful service to all our clients, and it’s great to know that we met your expectations. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thanks for choosing Patric Luera State Farm!"
Profile photo of Ingleside Fishing Charter

Ingleside Fishing Charter

January 29, 2025

5  out of  5
rating by Ingleside Fishing Charter
"Very easy to work with, & very knowledgeable about his product, and able to save me some money!! Highly recommend"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you found working with us to be easy and that we were able to help you save some money. Our team takes great pride in being knowledgeable about our products and ensuring that our clients get the best possible service and value. Your recommendation means a lot to us. If you ever need anything else or have any questions, please don't hesitate to reach out. Thanks again for choosing Patric Luera State Farm!"
Profile photo of Danny Glover

Danny Glover

January 29, 2025

5  out of  5
rating by Danny Glover
"I’ve been with State Farm since I was a teenager. They’ve always pulled through making claims easy and quick. The staff at Patric Luera’s office is friendly, over the top helpful, and professional!"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer since your teenage years! We truly appreciate your continued trust in us. It’s wonderful to hear that our team at Patric Luera’s office has consistently provided you with friendly, helpful, and professional service, especially during the claims process. Our goal is always to make things as easy and stress-free as possible for our customers, and it's great to know we’ve been able to do that for you. Your feedback means a lot to us and helps us continue to strive for excellence. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thank you for being part of our State Farm family"
Profile photo of Marina Rodriguez

Marina Rodriguez

January 28, 2025

5  out of  5
rating by Marina Rodriguez
"Just switch to State Farm for my life & car insurance! I was very pleased with the customer service! Tammy made the transition seamless and simple. Would recommend this office to anyone looking for insurance."
We responded:
"That's awesome to hear! I'm so glad that your switch to State Farm went smoothly and that Tammy provided such excellent service. It can be a bit daunting to change insurance providers, but it sounds like she made the whole process easy for you. Thanks for sharing your experience—I'm sure anyone looking for insurance will find your recommendation really helpful! If you ever need anything else or have more to share, feel free to reach out."
Profile photo of Sheri Garza

Sheri Garza

January 27, 2025

5  out of  5
rating by Sheri Garza
"Everyone is always eager to help us when we ask and they are always friendly"
We responded:
"Thank you for your kind words! We're so glad to hear that our team has been friendly and eager to help you whenever you have questions. Providing excellent customer service is our top priority, and it’s wonderful to know that you feel supported. If there's anything else we can assist you with, please don’t hesitate to reach out. We appreciate your trust in us!"
Profile photo of juan sanchez

juan sanchez

January 27, 2025

5  out of  5
rating by juan sanchez
"Thank y’all, State Farm I’m glad I was able to find a good insurance agency that tells you everything upfront and from what I was paying before to what I paid now I got much more coverage, including life and rental insurance offer around $300 a month that’s awesome thank you and thank y’all for welcome me to the family"
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that you found a good insurance agency with us and that you’re enjoying the increased coverage at a great price. It’s wonderful to know that you feel welcomed into the State Farm family! Our goal is to provide transparency and comprehensive coverage to our customers, and we’re glad we could meet your needs. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Welcome aboard!"
Profile photo of Dale Peters

Dale Peters

January 24, 2025

5  out of  5
rating by Dale Peters
"I have been with State Farm for just over one year now.I bundled my car insurance with my mortgage and saved some money by doing so. They have been prompt, professional, and courteous in every respect. Should be more than five stars!!!"
We responded:
"Thank you so much for your amazing feedback! We're delighted to hear that bundling your car insurance with your mortgage has helped you save money. Our team prides itself on providing prompt, professional, and courteous service, so it's wonderful to know that you've had such a positive experience with us. Your support truly means a lot, and we appreciate your recommendation. If you ever need anything in the future, we're here to help!"
Profile photo of Kevin Gibson

Kevin Gibson

January 22, 2025

5  out of  5
rating by Kevin Gibson
"Absolutely first class customer care and service, cannot recommend highly enough!"
We responded:
"Thank you for your glowing review! We're thrilled to hear that you experienced first-class customer care and service. Your recommendation means the world to us! We're dedicated to providing the best possible experience for our customers, and we're grateful for your support. If you ever need assistance, please don't hesitate to reach out. We look forward to serving you again!"
Profile photo of JoAnne Salinas

JoAnne Salinas

January 17, 2025

5  out of  5
rating by JoAnne Salinas
"Thank you to State Farm especially to Naelly for lowering my Auto insurance. Give them a call when your trying to lower your auto insurance. JoAnne Salinas"
We responded:
"Thank you so much for your kind words, JoAnne! We're thrilled to hear that Nallely was able to help you lower your auto insurance. Your recommendation means a lot to us! If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in State Farm!"
Profile photo of Anna Arriaga

Anna Arriaga

January 10, 2025

5  out of  5
rating by Anna Arriaga
"I have great service since day one. Had a hurricane approaching in my area and I was able to make changes before it entered the gulf extremely grateful for this team. I was even given information of where State Farm would be preparing in case of disaster. Unfortunately was involved in an accident and had my truck in the shop quickly and returned quickly with no issue on payments regarding insurance. Great team great company."
We responded:
"Thank you so much for your fantastic review! We’re glad to hear that you’ve had great service from day one, especially during such a critical time with the hurricane approaching. It’s our priority to keep our customers informed and supported, and we’re pleased that our team was able to assist you with your needs. We're also happy to hear that your truck was taken care of quickly after your accident. Your trust and satisfaction mean a lot to us. Thank you for being a valued customer, and we’re here for you whenever you need us!"
Profile photo of Victoria Carrera-Rosalez

Victoria Carrera-Rosalez

December 20, 2024

5  out of  5
rating by Victoria Carrera-Rosalez
"Myself and my husband are glade we decided to reach out to state farm. They helped drop the cost of our car insurance by almost half the amount. Saving us money, while offering us more benefits under the coverage we chose. Naelly had been such a great help answering all our questions and being patient while we chose to switch our home and auto insurance. Thank you state farm"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you and your husband found such great savings with us and that Nallely was able to assist you throughout the process. It's fantastic to know that you’re enjoying more benefits with your new coverage. We appreciate your trust in State Farm and are here to help whenever you need us. Thank you for choosing us, and we look forward to serving you for years to come!"
Profile photo of Ricky Reyes

Ricky Reyes

December 13, 2024

5  out of  5
rating by Ricky Reyes
"Thank you for the better rates.."
We responded:
"You're very welcome! We're glad to hear that you found our rates to be better. We strive to provide our customers with the best value possible. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!"
Profile photo of Edna Silva

Edna Silva

December 12, 2024

5  out of  5
rating by Edna Silva
"Everyone is so sweet. Answered all my questions and explained in great detail. I highly recommend this office."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our team was able to answer all your questions and provide you with detailed explanations. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again in the future!"
Profile photo of Fidencio Hernandez

Fidencio Hernandez

December 5, 2024

5  out of  5
rating by Fidencio Hernandez
"Very friendly staff and good atmosphere in the office"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the friendly atmosphere in our office. Our team works hard to create a welcoming environment, and it's great to know that it made a positive impression on you. We look forward to seeing you again soon!"
Profile photo of Joaquin Rodriguez

Joaquin Rodriguez

November 18, 2024

5  out of  5
rating by Joaquin Rodriguez
"Everyone was real helpful and helped me through the process. When I went in person to finish the paperwork everyone was so friendly. Glad I went there first."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you and make your experience a positive one. It's always our goal to provide friendly and helpful service. We're glad you chose us and look forward to assisting you again in the future!"
Profile photo of Ani J Gan

Ani J Gan

November 7, 2024

5  out of  5
rating by Ani J Gan
"Keisha and Vanessa are always helpful and inform us of any updates and reminders that we need about our bundled policy."
We responded:
"Thank you so much for your kind review, Ani! We’re thrilled to hear that Keisha and Vanessa have been so helpful in keeping you informed about your bundled policy. Providing excellent service and support is our top priority, and it’s great to know that you feel well taken care of. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
Profile photo of Kimberly Reese

Kimberly Reese

October 17, 2024

5  out of  5
rating by Kimberly Reese
"I’ve had a great relationship with State Farm for a few years now. The office staff for Patric Luera are always knowledgeable, helpful, and nice. I’ve also found my policy to be the best price for my money as I do comparisons annually. Recommend for Auto, Home, Renters and more!"
We responded:
"Thank you so much for your wonderful review, Kimberly! We’re thrilled to hear that you’ve had a great experience with Patric Luera's office and that our staff has consistently provided knowledgeable and helpful service. It’s fantastic to know that you feel you’re getting the best value for your policy. We truly appreciate your recommendation for our services, and we’re here to assist you with all your insurance needs. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for being a valued customer!"